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Trust Center

Security issue lifecycle

Vulnerability Management

How vulnerabilities are reported, triaged, classified, tracked, remediated, excepted, and communicated where appropriate.

How this page supports country onboarding

Country pages link here for security and enterprise procurement review.

Important note

This page is general onboarding and review information. It is not legal, tax, regulatory, cybersecurity, financial, or compliance advice, and it does not create certification claims or service commitments. Final obligations belong in signed agreements and approved project documents.

Lifecycle

From intake to remediation

A vulnerability process should define intake, triage, severity, owner, remediation path, validation, customer notification where required, exception handling, and evidence retention.

Sources

Finding sources

Findings may come from dependency scans, secret scans, static analysis, dynamic tests, code review, cloud review, penetration testing, client reports, responsible disclosure, or vendor advisories.

Severity

Severity model

Severity should consider exploitability, impact, data sensitivity, authentication requirements, exposure, business criticality, active exploitation, and compensating controls.

Preparation

Buyer checklist

Define severity and remediation owner.
Track dependency and secret findings.
Review authentication, authorization, payment, and data findings carefully.
Document exceptions and deadlines.
Retest fixes before closing.

Review materials

Available artifacts

  • Vulnerability log
  • Severity model
  • Exception register
  • Retest evidence
  • Customer notification notes

Local overlays

Country-specific notes

United States

  • U.S. enterprise buyers may request vulnerability management summaries under NDA.

United Kingdom

  • United Kingdom security review should use the project risk level, data categories, hosting model, access needs, and regulated-industry flags captured in technical discovery.
  • Review flags for United Kingdom: Legal review, Privacy review, Security review, UK transfer review when applicable.
  • Hosting and access options to discuss: Client-owned UK cloud, UK or EU hosting by agreement, Limited production access model.

European Union / EEA

  • European Union / EEA security review should use the project risk level, data categories, hosting model, access needs, and regulated-industry flags captured in technical discovery.
  • Review flags for European Union / EEA: GDPR review, SCC review, Security review, AI use-case review when applicable.
  • Hosting and access options to discuss: Client-owned EU cloud, EU-only hosting by agreement, Limited production access model.

South Korea

  • South Korea security review should use the project risk level, data categories, hosting model, access needs, and regulated-industry flags captured in technical discovery.
  • Review flags for South Korea: PIPA review, Cross-border transfer review, Security review, Procurement review, Regulated-industry review when applicable.
  • Hosting and access options to discuss: Client-owned South Korea cloud, South Korea region hosting by agreement, Limited production access model, No-production-data-access model.

Canada

  • Canada security review should use the project risk level, data categories, hosting model, access needs, and regulated-industry flags captured in technical discovery.
  • Review flags for Canada: Privacy review, Security review, Procurement review.
  • Hosting and access options to discuss: Client-owned Canadian cloud, Canadian hosting by agreement, Limited production access model.

Australia

  • Australia security review should use the project risk level, data categories, hosting model, access needs, and regulated-industry flags captured in technical discovery.
  • Review flags for Australia: Privacy review, Security review, Procurement review.
  • Hosting and access options to discuss: Client-owned Australian cloud, Australian hosting by agreement, Limited production access model.

Singapore

  • Singapore security review should use the project risk level, data categories, hosting model, access needs, and regulated-industry flags captured in technical discovery.
  • Review flags for Singapore: Privacy review, Security review, Procurement review.
  • Hosting and access options to discuss: Client-owned Singapore cloud, Singapore hosting by agreement, Limited production access model.

United Arab Emirates

  • United Arab Emirates security review should use the project risk level, data categories, hosting model, access needs, and regulated-industry flags captured in technical discovery.
  • Review flags for United Arab Emirates: Privacy review, Security review, Procurement review, Regulated-industry review when applicable.
  • Hosting and access options to discuss: Client-owned UAE cloud, UAE hosting by agreement, Limited production access model.

Next review

Connect this review to country onboarding

Use this page with the country onboarding guide so your legal, procurement, security, privacy, finance, and engineering teams have the right review path before contract signature.