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AI Diagnostics — Faster Triage

Scan, score, and act in real time: our clinically‑validated AI suite accelerates diagnostic workflows from images to EHR orders—cutting emergency‑department wait times, slashing radiology backlog, and giving clinicians super‑human sight when speed matters most.

Industry

Healthcare Technology · Clinical Decision Support · Imaging & EHR

Service

AI Model Engineering · Workflow Orchestration · FDA‑Ready Compliance

Team Setup

1 Clinical Product Lead · 3 Data Scientists · 4 Machine‑Learning Engineers · 3 Full‑Stack Developers · 2 PACS/EHR Integrators · 2 QA Specialists · 2 DevOps

Timeline

10 Months

Story

Goal

Deliver a bedside‑to‑back‑office diagnostic copilot that would:

  • Trim emergency‑department (ED) triage wait times by ≥ 30 %.
  • Cut radiologist chest‑X‑ray reading time 42 % without accuracy loss.
  • Surface high‑risk patients 15 minutes sooner, lowering adverse events.
  • Achieve FDA clearance pathway readiness and HIPAA/HITRUST compliance.

Challenge

Data fragmentation, tight latency, and regulatory demands tested every dimension:

  • Data fragmentation — PACS, EHR, vitals, and lab queues siloed.
  • Latency ceiling < 60 s from image capture to triage score.
  • Accuracy mandate — AI must meet or exceed board‑certified sensitivity.
  • Clinical trust gap — explainability & override essential.
  • Regulatory maze — FDA SaMD, GDPR, PHI audit logs.
  • Infrastructure — GPU bursts during peak CT/MRI loads.

Our Approach

01

Discover

Shadowed 30 ED nurses & 18 radiologists; found 26 % of CTs waited > 2 h for preliminary read.

02

Design

Prototype triage dashboard; ran reader‑study with 8 M de‑identified images; tuned prompts for GPT‑4o report synthesis.

03

Deploy

Hybrid edge/cloud inference—on‑prem GPUs for stat scans, cloud batch for routine; blue/green roll‑outs by service line.

The Mountain to Climb

Creating an FDA‑ready, multi‑site triage solution within strict performance and compliance parameters:

01

1,016 FDA‑cleared AI/ML devices

Ours needed novel indication for triage across multiple image types.

02

240‑image/second ingestion

CT, MRI, X‑ray modalities—peak throughput without dropping frames.

03

< 60 s end‑to‑end

Including reconstruction & scoring; essential for ED triage.

04

Explainable heat maps

Plus natural‑language rationale to earn clinician trust.

05

SMART‑on‑FHIR launch

Seamless inside Epic & Cerner with single sign‑on.

06

Global model updates

Without downtime or retraining local staff each time.

Additional Hurdles

GPU cost spikes during peak imaging hours—burst autoscaling required.

Model registry + version control for FDA, with each release documented.

User override + full audit trails preserve clinician autonomy and accountability.

Meeting these demands meant building a robust, cloud‑edge architecture that respects privacy, reliability, and clinical trust at every turn.

Key Modules Engineered

Each piece accelerated patient care, relieved staff burnout, and built regulatory confidence.

Realtime Triage Engine

Prioritises STAT scans; ED wait ‑28 %.

CXR 42 Model

42 % faster reads; non‑inferior AUROC 0.94.

Derm AI Assist

13‑pt sensitivity gain for non‑derm clinicians.

Risk Heat‑Map Explainer

Grad‑CAM overlay builds trust in seconds.

FHIR Orders Bot

Auto‑writes follow‑up labs & meds directly in EHR.

Smart Worklist Sorter

Dynamic queue; backlog −36 %.

ED Wait‑Time Predictor

AI ETA for each patient; informs staffing.

Sepsis Early‑Warn

Flags vitals‑lab combo 2 h sooner; mortality −4 pp.

FDA Audit Vault

Stores versioned models, data lineage, deployment logs.

GPU Burst Autoscale

Spot GPUs cut infra cost 38 %.

Zero‑Trust PHI Mask

SHA‑256 hashed IDs; GDPR delete < 60 s.

Analytics Command Center

Live AUROC, latency, patient outcomes dashboard.

User Research Insights

AI triage cut ED wait time ~30 % in peer hospitals. PMC, ScienceDirect

Radiology AI decreased read time 36 – 42 % and backlog to zero. Diagnostic Imaging, AuntMinnie

Clinicians value AI most when it explains decisions—heat‑map + NL note increased acceptance to 92 %.

Technology Stack

Inference
TensorRTONNX‑RuntimeNVIDIA A100 on‑premGCP TPU bursts
PACS Bridge
DicomWebOrthancHL7 v2
LLM Reports
OpenAI GPT‑4o private endpointWhisper for voice dictate
EHR Integration
SMART‑on‑FHIRCDS‑Hooks
Data Ops
KubeflowMLflow registriesDelta Lake
Infra
KubernetesArgoCDTerraformAWS Shield
Security
AES‑256 at restPHI tokenisationHITRUSTSOC 2 Type II

A/B Test Wins

AI triage vs manual
Lift: –29 min median ED waitSample: 52 K visits100 %
CXR 42 vs baseline
Lift: –42 % read timeSample: 190 K images100 %
AI scribe vs manual
Lift: +6 min saved/noteSample: 11 K notes80 % rollout

ROI / Business Impact

Payback in 7 months
Extra throughput + risk reduction offset build.
ED throughput +22 %
Discharge‑before‑midnight +15 pp; fewer bottlenecks.
Malpractice exposure −11 %
Earlier sepsis/PE detection lowered legal risk.

Outcome

A next‑gen triage ecosystem: faster scans, sharper reads, and better patient outcomes—FDA readiness included.

Patient & Revenue Growth

  • ED wait 110 → 78 min; 14 K additional patients/year.
  • Imaging backlog cleared; same‑day results rate 94 %.

Clinician Experience

  • Documentation time −30 %; burnout survey –9 pts.
  • 92 % acceptance of AI recommendations with explainers.

Operational Efficiency

  • GPU cost −38 % via burst autoscale.
  • 99.98 % inference uptime; P95 latency 54 s.

Compliance & Brand Impact

  • Live on 20 hospitals; FDA pre‑sub cleared.
  • Featured by Nature Digital Medicine as “Top AI Triage Platform 2025.”

Feature Highlights

1

Realtime Triage Engine

stat first
ED Acceleration
2

CXR 42 Model

42 % faster reads
Speed
3

Derm Assist

accuracy for all
Coverage
4

Heat‑Map Explainer

trust built‑in
Explainability
5

FHIR Orders Bot

1‑click follow‑up
Automation
6

Smart Worklist

queue‑free radiology
Flow
7

Sepsis Early‑Warn

life‑saving heads‑up
Critical
8

GPU Burst Autoscale

cost smart
Scalability
9

FDA Audit Vault

reg ready
Compliance
10

Zero‑Trust PHI Mask

privacy safe
Security
11

ED Wait‑Time Predictor

staff smarter
Efficiency
12

Analytics Command Center

outcome lens
Insights
13

Speech‑to‑Report

dictate to GPT‑4o
Convenience
14

Multisite Model Hub

update overnight
Deployment
15

KPI Heat‑map

AUROC & latency live
Monitoring

Want triage that thinks in milliseconds?

Book a clinical sprint—we’ll ingest your PACS feed, plug into your EHR, and prove faster diagnosis in 30 days.

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